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Humanity

The Staff of the Hotel San Marco

Name: Hotel San Marco
Address: Lungomare Rasi Spinelli, 6, Cattolica, Rn, 47841, IT
Telephone: +39 0541/961254
Price range: $$

If I had to reveal the secret of taking care of guests in an excellent way, I think it is basically just one: the staff members.

I sensed this from my father, from the very early days when he started teaching me this job.
I noticed that, while he took care of every aspect down to the smallest detail, he paid more attention to one thing above all others: the staff members.
It was as if he understood that the way to make a guest's vacation a true experience was through them.

There is an Eastern concept that I love very much and that you may hear about from time to time nowadays: that of "Karma."
In a nutshell, it can be summed up as follows: "You get what you give."
A seed planted today is a flower you pick up tomorrow.
So there you have it, like some sort of karma: we take care of our employees, they take care of our guests.

So I created a real in-house Academy several years ago, to train our young staff members. The goal is not only to create a workplace, but also a place where we can have a good time and grow together.

Today, I can say that, in a way, my father saw the big picture.

In the same way, I believe that we don't just take care of people.

But also of everything around us: land, environment and animals.

In fact, I have been committed for several years now to personally selecting companies that follow our approach, from renewable energy to raw material suppliers, as well as small but good initiatives and sustainable choices.

Although I am aware that I cannot change the world, I believe that a small change can inspire other people and, over the course of time, become something bigger.

As I said before, a seed planted today is a flower picked up tomorrow.

Davide Battistelli, owner of Hotel San Marco

Our commitment to the environment

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energy

Our electricity comes from completely renewable sources, such as solar panels
80% of our lighting is energy-efficient
All faucets have aerators

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materials

Our takeaway packaging is made of recyclable organic material
Plastic free: water is in bottles made of glass or a compostable material
We choose suppliers who are committed to using less and less packaging
In-room toiletries are in paper containers or refillable dispensers
We separate all of our waste

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in the kitchen

We have reduced meat consumption. Thanks to our new formula, more careful estimation of consumption, and choosing more fish and vegetable dishes, meat consumption has decreased by 15%
We make use of as much seasonal and local products as possible
Seasonal vegetables are mostly organic and farm-to-table: our trusted greengrocer grows them in the countryside of Cattolica and has obtained organic certification